returns policy

REFUND AND RETURNS POLICY

Effective Date: December 12, 2024

At RACEXTOP, we want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, we offer a comprehensive return and refund policy.

1. Returns

  • Eligibility for Returns: To be eligible for a return, the item must be unused, in the same condition as you received it, and in the original packaging. You must initiate the return request within 30 days from the date of purchase.
  • Non-returnable Items: Some items, such as custom-made products or digital downloads, may not be eligible for return. Please check the product description for return eligibility.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.

  • Partial Refunds: If only part of your order is returned, we will issue a partial refund based on the value of the returned products.

  • Late or Missing Refunds: If you have not received a refund, first check your bank account or credit card statement. If there is still no refund, please contact us at info@racextop.xyz.

3. Exchanges

We do not offer direct exchanges at this time. If you wish to exchange a product, please return the item for a refund and place a new order for the desired product.

4. Return Shipping

  • Customer Responsibility: You are responsible for paying for your own shipping costs for returning items unless the return is due to a defective or damaged product.
  • Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

LAST REVISED: December 12, 2024


SALES POLICY

Effective Date: December 12, 2024

At RACEXTOP, we strive to provide quality products and excellent service to all our customers. Our Sales Policy outlines the terms and conditions that govern the sale of products on our website.

1. Product Availability

  • All products are subject to availability. We reserve the right to limit the quantity of items ordered or to refuse an order due to stock issues, pricing errors, or other operational factors.
  • If a product is out of stock or unavailable after your order is placed, we will notify you and offer alternatives or a full refund.

2. Pricing

  • Price Accuracy: We make every effort to ensure that prices are accurate at the time of purchase. However, prices are subject to change without notice, and we reserve the right to correct any pricing errors.
  • Promotions and Discounts: Discounts, promotions, or coupon codes cannot be combined unless specifically stated in the offer terms.

3. Payment

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other payment platforms. All payments are processed securely through our third-party payment processors.
  • Authorization: By submitting an order, you authorize us to charge your chosen payment method for the full amount of the order, including shipping, taxes, and applicable fees.

4. Order Processing

  • Order Confirmation: After you place an order, you will receive an email confirmation. This confirmation is only an acknowledgment of your order and does not constitute an acceptance.
  • Shipping: Orders are processed for shipment within 1-3 business days. Shipping times vary depending on your location and the shipping method selected at checkout.

5. Sales Tax

Sales tax is applicable to orders where required by law. The applicable rate will be calculated at checkout based on the delivery address.

LAST REVISED: December 12, 2024